Policy Revisions
Added 2016-02-03 05:06:41 +0000 UTC(Copied wholesale from this week's blog, which is why some of the language isn't specific to Patrons)
So I took a good hard look at my Patron list, with a mind to
auditing and trying to catch up on backer rewards, and I finally clued
in to how bad Patreon fraud can get if you let it go. A group of people
who have since been banned from the Bad Kitty Games Patreon, allegedly
providing somewhere in the neighborhood of $200, have been getting a
free ride from as early as April of last year. Now, part of this is on
me- I really should be taking much more care with Patreon- but I feel
forced to institute a new policy regarding Patrons. That policy is a
three month rule. I’m willing to give a Patron two months in a row where
they have the benefit of the doubt, but on the third month that’s it.
I’m not doing this out of a desire for more money- I’m more or less
comfortable right now, although I could always use more money to put
towards art assets and whatnot. I am concerned about the value of what
I’m giving to Patrons who actually support development of the game, and
while I acknowledge that I can do a lot of things better I don’t think
it’s fair to other Patrons to let people get a free ride.
Now, if you have donated some money before and then cannot meet your
obligations, talk to me- I may be willing to add you to the
“grandfathered” list, especially if you were a high-end contributor
before. In general, if you are ever dissatisfied, contact me. If you
have a complaint, speak up- I won’t know there’s a problem unless you
advocate for your own financial investment. Patreon, for whatever
reason, does not alert me when someone leaves my Patreon campaign, so
just ending your donation without letting me know why you are choosing
to do so is one of the least effective ways to influence changes to the
game.
So in general, when it comes to Patreon, communicate, advocate for yourself, and don’t try to get a free ride.
Comments
Well at least they are aware of it so at least that is one thing off your chest!?
DarkKrow13
2016-02-03 18:08:21 +0000 UTCSo as it turns out, last month Patreon actually addressed my problem, so now I feel kind of dumb for complaining about it.
2016-02-03 15:03:26 +0000 UTCSadly, I don't believe this does anything to address the pledge and cancel before the end of the month group. I guess this is why a lot of creators have been forced to move to a model where you don't get access to anything but the feed until they are sure your pedge has gone through. Only then do you get a link to the content promised.
Miragian
2016-02-03 11:18:29 +0000 UTCSorry to hear you've had trouble with this. I think some of the pateron changes lately are suppose to make this a little easier to identify including (as far as I know) that backers now lose access automatically if a payment does not go through until they fix it. Hopefully you won't have to police it too much.
Miragian
2016-02-03 11:15:57 +0000 UTC
