hrfidy

Patreon woes, oh noes

Added 2018-08-02 22:51:00 +0000 UTC

Hey Patrons, so everyone and their momma seems to be talking about the Patreon issues, but if you haven't heard, here's a write up of the situation posted by another artist:

TL;DR: Patreon declined a bunch of payments for pretty much everyone by accident, if yours got declined and you think it's a mistake as a result of this issue, check the solutions in bold below.

Hey y'all, apparently, a LOT of patron pledges are declining this month due to Patreon's error. They switched to a new global bank and thats flagging a lot of people's payments as "suspicious" and getting them locked and declined. So if your pledge didn't go through this month, please try any of the following to fix things;

1) Update your credit card to a different card

2) Use PayPal if you aren't already

3) Probably the easiest solution, contact your bank to let them know the Patreon charges aren't fraudulent; this should be a one time thing

Once you've done any of those, just re-pledge at the same amount this month (if the pledge goes through successfully, you won't be double charged, don't worry, and if you are somehow, contact me and I'll refund you).

Apparently this was caused by Patreon moving their banking to the UK. I'm really sorry this happened, but thank you for your patience and your support, it means a lot to me!